Landscaping Value Assessment | Imperial Landscaping

1) Communication & Responsiveness
How responsive is your landscaping provider when you have questions or issues?

Responds immediately and communicates updates clearly Usually responds same day Takes more than one day or needs follow-up Often unresponsive or hard to reach

2) Technology & Visibility
How much visibility do you have into what’s happening on your property?

I receive digital service logs and photos for each visit I get periodic updates but not every visit I rely on word-of-mouth or visual inspection only

3) Consistency & Quality of Work
How consistent is the quality of work across visits and across properties?

Always consistent and meets high standards Occasionally varies, but generally reliable Inconsistent or depends on who’s working

4) Problem Solving
Does your landscaper identify and fix issues before they become problems?

Yes, they flag issues and recommend solutions Sometimes, but only if I mention it first Rarely, they just do what’s on the list

5) Documentation & Accountability
How well is their work documented or verified?

Every visit documented (photos, timestamp, and/or reports) Some records kept, not consistent No records or verification

6) Innovation & Equipment
How up to date is your landscaper with equipment, technology, and best practices?

Uses modern, efficient tools and technology Up to date in some areas but not all Outdated or minimal investment in improvements

7) Reliability & Staffing
How reliable are their crews and scheduling?

Always shows up as promised, even in challenging conditions Occasionally misses or reschedules visits Frequently unreliable or inconsistent staffing

8) Strategic Partnership
Do you feel your landscaper is a true partner in property success?

Yes, they bring ideas and help manage long-term goals Sometimes, but not consistently No, they just complete tasks

Almost done — where should we send your full assessment?

All fields are required so we can share your results and, if requested, a more detailed benchmarking review.

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Your Result

Landscaping Value Score: Excellent Provider

You appear to have a strong provider and a high-value partnership in place.

Your score (0–40, lower is better):

0–10 Excellent 11–25 Mixed 26–40 At Risk

Suggested next steps

Confirm expectations and standards in writing so performance stays consistent year over year.
Review how your provider documents work and communicates so stakeholders stay aligned.
Schedule a walk-through to discuss long-term improvements and budget planning.